Keep'em vs eWebinar

Same honest approach. But Keep'em adds AI.

eWebinar and Keep'em both believe in honest automated webinars — no fake attendees, no fake chat. The difference is what happens when a viewer has a question and nobody's online.

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The core difference: what happens when nobody's online.

Both platforms are honest about being pre-recorded. The gap is in how they handle viewer questions.

eWebinar: Async Human Chat

Viewers can type questions during the webinar. If a host is online, they reply in real time. If not, the viewer gets an auto-response and waits for a human to reply later. Questions after hours go unanswered until someone checks.

Keep'em: AI Answers Instantly

AI trained on your video transcript and uploaded docs answers questions in seconds — at 2 AM, on weekends, whenever someone's watching. When the AI can't answer, your team gets the question with full context. No viewer waits.

Feature comparison.

FeatureeWebinarKeep'em
AI chat trained on your content
Knowledge base (docs + URLs)
Chat when host is offlineAuto-response, host replies laterAI answers instantly
Human escalation with context
Video qualityHD4K
Scheduling (on-demand, JIT, recurring)
Embeddable widgetBasic embedFull player + AI chat
Custom domainAdd-on ($)Included (Growth+)
Remove brandingAdd-on ($)Custom logo on Growth
Active events5 on Level 2 ($199/mo)Unlimited on Growth ($99/mo)
Team seatsUnlimited5 on Growth
Registrant limit6,000/moBased on Stream Units
Drop-off analyticsBasicSegment-level with alerts
Chat analytics
EU data residencyUnknownAWS eu-west-1

AI chat trained on your content

eWebinar

No

Keep'em

Yes

Knowledge base (docs + URLs)

eWebinar

No

Keep'em

Yes

Chat when host is offline

eWebinar

Auto-response, host replies later

Keep'em

AI answers instantly

Human escalation with context

eWebinar

No

Keep'em

Yes

Video quality

eWebinar

HD

Keep'em

4K

Scheduling (on-demand, JIT, recurring)

eWebinar

Yes

Keep'em

Yes

Embeddable widget

eWebinar

Basic embed

Keep'em

Full player + AI chat

Custom domain

eWebinar

Add-on ($)

Keep'em

Included (Growth+)

Remove branding

eWebinar

Add-on ($)

Keep'em

Custom logo on Growth

Active events

eWebinar

5 on Level 2 ($199/mo)

Keep'em

Unlimited on Growth ($99/mo)

Team seats

eWebinar

Unlimited

Keep'em

5 on Growth

Registrant limit

eWebinar

6,000/mo

Keep'em

Based on Stream Units

Drop-off analytics

eWebinar

Basic

Keep'em

Segment-level with alerts

Chat analytics

eWebinar

No

Keep'em

Yes

EU data residency

eWebinar

Unknown

Keep'em

AWS eu-west-1

Unlimited events for half the price.

eWebinar charges per webinar count. 5 webinars cost $199/mo. 15 webinars cost $299/mo. Custom domains and branding removal are paid add-ons.

Keep'em Growth at $99/mo gives you unlimited events, AI chat, Slack integration, custom domains included, and 4K video.

For SaaS companies with multiple onboarding flows — getting started, feature deep-dives, integration guides — the pricing difference compounds fast.

eWebinar Level 2StarterGrowth
Monthly price$199/mo$49/mo$99/mo
Active eventsUp to 55Unlimited
AI chatNo500 msgs2,000 msgs
Human escalationAsync chat onlyEmailEmail, Slack, Webhook
Knowledge baseNoYesYes
Custom domainAdd-on ($)NoIncluded
Remove brandingAdd-on ($)NoCustom logo
Video qualityHDHD4K
Team seatsUnlimited25

eWebinar Level 2

$199/mo

Active events
Up to 5
AI chat
No
Human escalation
Async chat only
Knowledge base
No
Custom domain
Add-on ($)
Remove branding
Add-on ($)
Video quality
HD
Team seats
Unlimited

Keep'em Starter

$49/mo

Active events
5
AI chat
500 msgs
Human escalation
Email
Knowledge base
Yes
Custom domain
No
Remove branding
No
Video quality
HD
Team seats
2

Keep'em Growth

$99/mo

Active events
Unlimited
AI chat
2,000 msgs
Human escalation
Email, Slack, Webhook
Knowledge base
Yes
Custom domain
Included
Remove branding
Custom logo
Video quality
4K
Team seats
5

eWebinar charges per webinar count. 5 webinars = $199/mo, 15 webinars = $299/mo. Keep'em Growth gives unlimited events for $99/mo. Pricing based on publicly listed rates at time of writing.

See it for yourself.

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Common questions.