Keep'em vs Demio
Demio is a live webinar tool. Keep'em is built for async.
Demio is excellent at what it does — running live webinars for marketing and demand gen teams. But if you're running pre-recorded onboarding, evergreen demos, or on-demand content, you're working against the grain of how Demio is designed. Keep'em is built from the ground up for video that runs without you.
The core difference: live-first vs async-first.
Demio was designed for live events. Pre-recorded and automated webinars were added later, and the platform shows it — the chat, engagement, and analytics tools are built around a presenter being present. Keep'em starts from the opposite assumption: the presenter is never there.
Demio: Built for live, adapted for async
Demio's core product is a live webinar room. Automated webinars are available on the Growth plan ($117/mo) but the engagement model is the same: chat messages are pre-scripted simulations of live activity, and real viewer questions go unanswered unless a human is monitoring. There's no AI to handle questions when no one's online.
Keep'em: Built for async, AI handles the conversation
Keep'em has no live mode. Every video runs pre-recorded, and the AI answers viewer questions in real time from your transcript and knowledge base — at 3am, on weekends, for every viewer simultaneously. When the AI can't answer, your team gets the question in Slack with full context. No simulation, no unanswered questions, no human required to be online.
Feature comparison.
| Feature | Demio | Keep'em |
|---|---|---|
| AI chat trained on your content | ||
| Knowledge base (docs + URLs) | ||
| Pre-recorded / automated webinars | Growth plan only ($117/mo) | All plans (from $49/mo) |
| On-demand viewing | Growth plan only | All plans |
| Simulated live chat | Yes (scripted messages) | |
| Real viewer questions answered | Human only, async | AI instantly, 24/7 |
| Human escalation with context | ||
| Video quality | HD | HD / 4K |
| Embeddable widget | Basic registration embed | Full player + AI chat |
| Custom domain | Growth+ | Included (Growth+) |
| Remove branding | Growth+ | Custom logo on Growth |
| HubSpot / Salesforce integration | Premium only | Via Zapier / webhooks |
| EU data residency | Not specified | AWS eu-west-1 |
| Analytics | Attendee engagement, polls | Drop-off, AI chat insights, segment alerts |
| Free trial | 14 days (20 attendee limit) | 14 days (full feature set) |
AI chat trained on your content
Demio
No
Keep'em
Yes
Knowledge base (docs + URLs)
Demio
No
Keep'em
Yes
Pre-recorded / automated webinars
Demio
Growth plan only ($117/mo)
Keep'em
All plans (from $49/mo)
On-demand viewing
Demio
Growth plan only
Keep'em
All plans
Simulated live chat
Demio
Yes (scripted messages)
Keep'em
No
Real viewer questions answered
Demio
Human only, async
Keep'em
AI instantly, 24/7
Human escalation with context
Demio
No
Keep'em
Yes
Video quality
Demio
HD
Keep'em
HD / 4K
Embeddable widget
Demio
Basic registration embed
Keep'em
Full player + AI chat
Custom domain
Demio
Growth+
Keep'em
Included (Growth+)
Remove branding
Demio
Growth+
Keep'em
Custom logo on Growth
HubSpot / Salesforce integration
Demio
Premium only
Keep'em
Via Zapier / webhooks
EU data residency
Demio
Not specified
Keep'em
AWS eu-west-1
Analytics
Demio
Attendee engagement, polls
Keep'em
Drop-off, AI chat insights, segment alerts
Free trial
Demio
14 days (20 attendee limit)
Keep'em
14 days (full feature set)
Keep'em is not a Demio alternative. It's a different product category.
Demio's primary use case is live demand generation — running webinars for marketing teams who want to generate and qualify leads with a human presenter on screen.
Keep'em's primary use case is async SaaS onboarding — pre-recorded walkthroughs that answer viewer questions automatically so your CS team doesn't have to be available around the clock.
If you're a SaaS company looking to scale onboarding beyond your CS team's availability, let prospects watch your demo and ask questions at any hour, or train customers and answer their specific questions from your docs automatically — you're describing what Keep'em is built for.
Pricing comparison.
Demio's automated webinar features — the ones closest to Keep'em's core — require the Growth plan at $117/mo (or $99/mo billed annually). On that plan, there's still no AI chat. Viewer questions still require a human to answer.
Keep'em Growth at $99/mo includes unlimited events, AI chat with 2,000 messages included, a knowledge base, Slack escalation, and 4K video.
| Demio Starter | Demio Growth | Starter | Growth | |
|---|---|---|---|---|
| Monthly price | $63/mo | $117/mo | $49/mo | $99/mo |
| Automated / pre-recorded webinars | No | Yes | Yes | Yes |
| On-demand viewing | No | Yes | Yes | Yes |
| AI chat | No | No | 500 msgs | 2,000 msgs |
| Knowledge base | No | No | Yes | Yes |
| Human escalation | No | No | Email, Slack, Webhook | |
| Attendee limit | 50 | 150+ | Stream Units | Stream Units |
| Custom domain | No | Yes | No | Included |
| EU data residency | Not specified | Not specified | No | AWS eu-west-1 |
| HubSpot / Salesforce | No | No | Via Zapier | Via Zapier |
Demio Starter
$63/mo
- Automated / pre-recorded webinars
- No
- On-demand viewing
- No
- AI chat
- No
- Knowledge base
- No
- Human escalation
- No
- Attendee limit
- 50
- Custom domain
- No
- EU data residency
- Not specified
- HubSpot / Salesforce
- No
Demio Growth
$117/mo
- Automated / pre-recorded webinars
- Yes
- On-demand viewing
- Yes
- AI chat
- No
- Knowledge base
- No
- Human escalation
- No
- Attendee limit
- 150+
- Custom domain
- Yes
- EU data residency
- Not specified
- HubSpot / Salesforce
- No
Keep'em Starter
$49/mo
- Automated / pre-recorded webinars
- Yes
- On-demand viewing
- Yes
- AI chat
- 500 msgs
- Knowledge base
- Yes
- Human escalation
- Attendee limit
- Stream Units
- Custom domain
- No
- EU data residency
- No
- HubSpot / Salesforce
- Via Zapier
Keep'em Growth
$99/mo
- Automated / pre-recorded webinars
- Yes
- On-demand viewing
- Yes
- AI chat
- 2,000 msgs
- Knowledge base
- Yes
- Human escalation
- Email, Slack, Webhook
- Attendee limit
- Stream Units
- Custom domain
- Included
- EU data residency
- AWS eu-west-1
- HubSpot / Salesforce
- Via Zapier
Demio's automated webinar features require the Growth plan ($117/mo). Keep'em supports automated, on-demand, and pre-recorded video on all plans. Pricing based on publicly listed rates at time of writing. Demio's Growth plan pricing varies by attendee room size.
Who should use Demio.
- Your primary format is live webinars with a human presenter
- You're a marketing or demand gen team focused on lead generation and qualification
- You need CRM integrations like HubSpot, Salesforce, or Marketo (Demio Premium)
- You want a polished live event experience with polls, Q&A, and attendee chat
Who should use Keep'em.
- You're running pre-recorded SaaS onboarding and want viewers to ask questions the video didn't anticipate
- You have a product demo that prospects watch async and you want them to get answers without waiting for a sales call
- You want your training videos to respond to employee questions from your documentation
- You're a solo founder or small team and can't have someone monitoring chat during every video view
- You need EU data residency (AWS eu-west-1) for enterprise or GDPR compliance
See it for yourself.
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